CASA Case Supervisor

24.05.2021 hccgKC Careers

CASA Case Supervisor



Reporting to the Senior Case Supervisor, the Case Supervisor will provide direction, support, and assistance to the CASA Volunteers who advocate in the Jackson County Family Court for the children served by the agency.  In this role, the Case Supervisor will be guided by the best interests of the child and will work with the CASA team to make recommendations on behalf of the child in all matters.



Senior Case Supervisor



CASA Volunteers




  • Support CASA Volunteers in their work to advocate on behalf of the best interests of abused and neglected children under the jurisdiction of Jackson County Family Court.  Serve as agency ambassador to CASA Volunteers.
  • Consult with CASA Volunteers and Staff Attorneys to help determine recommendations for appropriate interim and permanent placements for children served by the organization as well as necessary services to assist the child and his or her family.
  • Consult with CASA Volunteers and Staff Attorneys to prepare for Court proceedings and/or meetings in which CASA will be participating.  Ensure CASA Volunteers feel supported and prepared for proceedings and meetings.
  • If needed, participate fully in and be prepared for any meetings and Court proceedings related to the child in which Jackson County CASA has been appointed.
  • Advocate for timely hearings, timely enforcement of necessary services, and timely enforcement of court orders.
  • Maintain accurate records and internal database system on all current CASA cases and provide data as needed to staff for child-centered meetings, internal reporting, and grant requirements.
  • Continuously expand knowledge and understanding of community resources.
  • Develop and maintain a professional working relationship with Children’s Division and other community partners.
  • Actively participate in team supervision and direct supervision with Supervisor.



  • Perform miscellaneous job-related duties as assigned.
  • Frequent local travel to meetings anticipated.
  • Some evening and weekend work may be required.




  • College degree required, Bachelor’s degree in human services field preferred
  • 1+ year experience in human services field required
  • Experience supervising volunteers or employees required
  • Ability to be self-motivated and able to work independently and remotely required
  • Excellent interpersonal skills, including problem solving, effective communication, and relationship building skills required
  • Spanish speaking, preferred
  • Excellent writing and interpersonal communications skills
  • Proven ability to work independently and as a team player
  • Ability to handle sensitive and confidential matters
  • Strong commitment to the use of best practices in child welfare
  • Ability to service clients from diverse backgrounds
  • Supports and commits to carry out CASA’s statement of Diversity, Equity and Inclusion
  • A criminal background check and child abuse/neglect background check are required.


This position is exempt.  Salary range is $37,000 – $41,000. Benefits include health, dental, vision, life and long term disability insurance; generous paid time off; a Simple IRA plan with match; an Employee Assistance Program; a fast-paced and positive working environment with a diverse staff; and more.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Work is typically performed in an office environment. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Mental Demands: While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with staff, administration, funders, and others encountered in the course of work. Must be able to manage differing opinions and the dissension that can accompany those opinions. Practices self-care.





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