Front Desk Receptionist (Orthodontic Clinic)

11.05.2022 hccgKC Careers
Company: UMKC
Job ID: 41155
Location: UMKC Hospital Hill Campus
Hiring Department: Orthodontics & Dentofacial Orthopedics, UMKC School of Dentistry

Job Description

The UMKC School of Dentistry is seeking an experienced, customer-service focused, multitasker to support our Orthodontic Clinic as a Front Desk Receptionist. Ideal candidates are outgoing, welcoming, and committed to high quality customer service. This is a large, busy orthodontic office where patients are seen monthly, on an ongoing basis. This position is responsible for contributing to a friendly and welcoming environment, fostering a positive first impression, and establishing a professional bond with patients and their parents. This individual will primarily work at the front desk area of our Orthodontic Clinic.
The duties will include, but are not limited to:
  • Welcoming and providing information and assistance to patients, parents, and office visitors (faculty, staff, and students from other departments)
  • Answering departmental phone, answering routine office inquiries using their knowledge of office policies and procedures, and routing calls to appropriate person(s) when needed
  • Accurately scheduling patient appointments
  • Developing and maintaining professional relationships with faculty, residents, patients and parents
  • Responsible for sharing new patient information packets patient forms (attention to detail is critical)
  • Maintain a positive attitude to meet (exceed) patient and parents expectations

Minimum Qualifications

  • High school diploma or equivalent
  • At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

  • Previous experience in a busy orthodontics, dental, or medical office
  • Experience or familiarity with patient treatment plans

Full Time/Part Time

40 hours per week (1.0 FTE), fully-benefit-eiligible from date of hire, staff position.

Salary

Up to $17.50 per hour, commensurate with expereince, education, and internal equity.

Application Deadline

Application review will begin immediately.

Apply Online

https://erecruit.umsystem.edu/psc/tamext/KCITY/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=7&FOCUS=Applicant&SiteId=7&JobOpeningId=41155&PostingSeq=1

Please visit our website for position descriptions, minimum qualifications, and info on how to apply.

www.umkc.edu/jobs

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