Front Desk Receptionist (Orthodontic Clinic)

11.05.2022 hccgKC Careers
Company: UMKC
Job ID: 41155
Location: UMKC Hospital Hill Campus
Hiring Department: Orthodontics & Dentofacial Orthopedics, UMKC School of Dentistry

Job Description

The UMKC School of Dentistry is seeking an experienced, customer-service focused, multitasker to support our Orthodontic Clinic as a Front Desk Receptionist. Ideal candidates are outgoing, welcoming, and committed to high quality customer service. This is a large, busy orthodontic office where patients are seen monthly, on an ongoing basis. This position is responsible for contributing to a friendly and welcoming environment, fostering a positive first impression, and establishing a professional bond with patients and their parents. This individual will primarily work at the front desk area of our Orthodontic Clinic.
The duties will include, but are not limited to:
  • Welcoming and providing information and assistance to patients, parents, and office visitors (faculty, staff, and students from other departments)
  • Answering departmental phone, answering routine office inquiries using their knowledge of office policies and procedures, and routing calls to appropriate person(s) when needed
  • Accurately scheduling patient appointments
  • Developing and maintaining professional relationships with faculty, residents, patients and parents
  • Responsible for sharing new patient information packets patient forms (attention to detail is critical)
  • Maintain a positive attitude to meet (exceed) patient and parents expectations

Minimum Qualifications

  • High school diploma or equivalent
  • At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

  • Previous experience in a busy orthodontics, dental, or medical office
  • Experience or familiarity with patient treatment plans

Full Time/Part Time

40 hours per week (1.0 FTE), fully-benefit-eiligible from date of hire, staff position.


Up to $17.50 per hour, commensurate with expereince, education, and internal equity.

Application Deadline

Application review will begin immediately.

Apply Online

Please visit our website for position descriptions, minimum qualifications, and info on how to apply.

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