Payments Processor

9.02.2022 hccgKC Careers

Organization: Lead Bank

Classification: Full time

Wage: Based on experience

Position Type: Non-Exempt

Expected Hours of Work: 11:00 a.m. to 8:00 p.m. Monday to Friday

Reports to:  Payments Processing Manager

Location:  Hybrid/Lee’s Summit

*Current hours are 9 am to 6 pm M-F but will be extending due to Bank business needs


The Payments Processor will be responsible for processing bank and client ACH and wire transactions, reviewing electronic deposits, clearing item processing exceptions, and reviewing tools and reports for unusual/unexplained online and mobile banking activity and responding appropriately. Candidate must perform all tasks with a high degree of accuracy and according to mandated timelines. Candidate will also support bank retail, lending and cash management departments and bank clients.  

Essential Functions

· Monitor systems for unusual/unexplained online and mobile banking activity

· Accurately prepare/process all wires (domestic / international / incoming / outgoing) within Lead Bank appointed timeframe

· Accurately process ACH requests within Lead Bank appointed timeframe

· Complete additional duties including (but are not limited to) processing chargebacks, exception items, foreign items, adjustments.

· Assist with audits

· Process research requests from branches and clients

· Process transactions related to armored car deposits and orders

· Review stop payment requests/Written Statement of Unauthorized Debits (WSUD)

· Process RDC, Mobile RDC, X9 and ATM deposits and place holds when necessary

· Provide excellent client support to both internal and external clients

· Cross train and provide back-up for all data processing functions

· Assist with daily/monthly reports

· Performs other duties as assigned


· Build relationships, both internal to the bank, as well as with clients

· Professional communication skills

· Knowledge of Adobe Acrobat, preferred

· Detail-oriented

· Analytic minded; ability to make judgments based on information provided

· Prompt

· General banking knowledge, awareness of banking laws and regulations, understanding of payment processing, preferred

· Understanding of Fiserv core-related products / services, preferred

· Treat all client data with confidentiality

Physical Demands

– Regular requirements:

– Sit

– View computer monitors

– Talk

– Hear

– Stand

– Walk

– Use hands to type / handle / feel

– Reach with hands & arms

– May be required:

– Lift up to 20 lbs.


· Training in Lee’s Summit, MO, monthly collaboration days in Lee’s Summit, MO; periodic travel to other Lead Bank branches & client locations; and some overnight travel to conferences

Education and Experience Requirements  

· High School Diploma

· Proficiency with Microsoft Office product suite (Excel; Word; Outlook; Adobe)

Preferred Education and Experience  

· Associate’s Degree, Bachelor’s Degree or 1-3 years of payment processing

· Accredited ACH Professional (AAP) and / or National Check Professional (NCP)


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