Valet Attendants

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At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are:
Welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time. We are a great team of motivated and innovative individuals who are looking for a Valet.

Duties and Responsibilities:
• Greet each guest as they arrive with enthusiasm and a smile.
• Make sure you open doors for all guests, men and women.
• Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors (do not put keys in pocket)
• Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.
• Give keys to Key Attendant.
• Attendants will be responsible for ticketing on the drive.
• Assist with transport baggage of arriving/departing guests if necessary.
• Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for staying at the Holiday Inn Express.
• Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.
• Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.

The ideal candidate:
• Creates a positive environment for guests and other employees.
• High School Diploma or equivalent required.
• Ability to uphold and demonstrate the highest level of integrity in all situations
• Must be 18 years of age.
• Must pass background check, driving background check and drug test.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must present a well-groomed appearance.
• Minimum six months to a year cash handling experience strongly preferred within high volume industries.
• Must have excellent customer service/communication skills.
• Knowledgeable in data entry, read and interpret output from a computer
• Able to problem solve, and deal with situations
• Must be able to work in the United States

Job Type: Full-time and Part-time available
Salary: $/hour

• Driving: 1 year (Preferred)
• Customer Service Skills: 1 year (Required)

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